This document clearly explains how m9 malaysia collects, uses, stores, and protects your personal information. Your privacy is not merely a legal obligation to us — it is a responsibility we take seriously.
Six core principles that shape how we manage and protect the personal data of every member on our platform.
All data transmitted between your browser and m9 malaysia servers is encrypted using 256-bit SSL — the same standard used by Malaysian banking institutions.
We only collect data that is strictly necessary to manage your account and meet legal requirements. No excess information is collected without a clear and defined purpose.
You have the right to access, correct, or request deletion of your personal data at any time. We provide a straightforward process for you to exercise these rights.
M9 malaysia does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your data is not for sale.
Your personal data is retained only for as long as necessary for its stated purpose or as required by law, after which it will be deleted or anonymised.
In the event of any data security incident, m9 malaysia will notify affected members within the timeframe specified under applicable legal requirements.
This policy is an agreement between you and m9 malaysia regarding the management of your personal data.
Welcome to the M9 Malaysia Privacy Policy. This document explains in detail how we — the m9 malaysia platform — collect, process, store, and protect your personal information when you register or use our services.
We understand that personal information is sensitive and must be handled with full responsibility. That is why we take a careful and transparent approach to every aspect of data management — not merely to satisfy legal requirements, but because we genuinely value the trust you place in us when you register as a member of m9 malaysia.
By registering or using the m9 malaysia platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not proceed with registration.
When you register an account on m9 malaysia or use our services, you will provide us with certain information directly. This includes:
In addition to information you provide directly, we also automatically collect certain technical data when you use our platform:
| Data Type | Example | Purpose |
|---|---|---|
| Device data | Device type, operating system, browser version | Platform performance optimisation |
| Network data | IP address, internet service provider | Security and fraud detection |
| Usage data | Pages visited, session duration, games played | Enhanced user experience |
| Location data | Country or region based on IP address | Geographic compliance and security |
| Cookie data | Session tokens, user preferences | Login function and personal settings |
The personal data we collect is used for the following purposes, and we will only use it within the relevant scope:
Note: We will not use your data for third-party marketing purposes without your prior consent. You may withdraw this consent at any time.
M9 malaysia does not sell or trade your personal data. However, there are certain situations where we need to share information with trusted third parties to operate our platform:
We work with third-party service providers that help us run our day-to-day operations, including payment processors for handling FPX, DuitNow and eWallet transactions, cloud computing service providers for secure data storage, and game providers that deliver game content on our platform. All these service providers are bound by strict data confidentiality agreements.
We may be required to disclose your personal information to authorities if mandated by Malaysian law or a valid court order. This includes investigations related to financial fraud, money laundering or cybercrime connected to the use of our platform.
M9 malaysia is not responsible for the privacy practices of any third-party websites or services you may access through links or references on our platform.
Protecting your personal data is among m9 malaysia's highest technical priorities. We implement multiple layers of security to keep your information safe at all times:
While no system can guarantee 100% absolute security, we continuously invest in the latest security infrastructure to minimise risk to your data.
The m9 malaysia platform uses cookies to enhance your user experience. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
| Cookie Type | Function | Duration |
|---|---|---|
| Session Cookies | Maintaining your login status during an active session | Expires when the browser is closed |
| Preference Cookies | Saving your preferred language and display settings | Up to 1 year |
| Security Cookies | Helping detect unusual login activity | Up to 30 days |
| Analytics Cookies | Understanding platform usage patterns for continuous improvement | Up to 2 years |
You can manage or delete cookies through your browser settings. However, deleting essential cookies may affect certain features of the m9 malaysia platform, including your login session.
As a member of m9 malaysia, you have several rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
Request a copy of the personal data we hold about you in a readable format.
Correct any inaccurate or incomplete personal information in your account.
Request deletion of your personal data, subject to applicable legal obligations.
Restrict the processing of your data under certain circumstances permitted by law.
Receive your personal data in a structured format for transfer to another platform.
Object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the m9 malaysia support team via live chat on the platform. We will respond to your request within a reasonable timeframe.
The m9 malaysia platform is a service intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that we have unknowingly collected data from a minor, we will take immediate steps to delete that information and close the relevant account. If you suspect that someone under the age of 18 has registered an account on our platform, please notify our support team immediately.
Parents and guardians are responsible for monitoring their children's internet use. m9 malaysia is not liable if a minor accesses the platform using an adult's information.
In operating the m9 malaysia platform, your personal data may be stored or processed on servers located outside Malaysia. This is a technical requirement to ensure our platform operates at high speed and reliability for users across Malaysia.
Every cross-border data transfer is carried out with adequate safeguards in place, including data processing agreements that comply with international data protection standards. We ensure that your data receives the same or higher level of protection even when processed outside Malaysia.
We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Generally:
If you have any questions, concerns or requests regarding this Privacy Policy or the management of your personal data by m9 malaysia, please contact us through the following channels:
This Privacy Policy was last updated in 2026. We will notify registered members via platform notifications whenever any significant changes are made to this document.
We understand that trust is earned, not assumed. With a transparent privacy policy and robust security infrastructure, m9 malaysia ensures that every ringgit you deposit and every piece of information you share is fully protected. Join thousands of Malaysian players who trust m9 malaysia as their platform of choice.
For users aged 18 and above only. Play responsibly.